The Point of Sale Built for Hotel Concierge Teams
Speed is everything at the front desk. Activiter is designed for in-person, high-volume activity sales – close a booking in seconds, post it to the guest folio, and move on to the next guest.
Every tool the concierge desk needs
From Stripe Terminal payments to guest folio posting, Activiter handles the entire front desk workflow in one screen.
Stripe Terminal Integration
Accept chip, tap, and swipe payments in person. No separate terminal app – payment is built directly into the booking flow.
Pickup Logistics & Drop-off Routing
Map hotel pickup points to activity suppliers. Guests get accurate pickup times and locations without manual coordination.
Service Groups Across Desk Locations
Organize agents by desk, shift, or property. Commission tracking and performance stats roll up automatically.
Guest Folio Posting
Post activity charges directly to the guest room folio. Works with property management system integrations.
Guided 4-Step Checkout
A clean, distraction-free booking flow means minimal training for new concierge agents and fewer errors at the desk.
Audit Log & Compliance
Every booking, edit, and refund is logged with agent attribution – full accountability across every desk location.
Everything you need, out of the box
- Real-time availability synced from FareHarbor, PeekPro, and iCal suppliers
- House accounts and pre-funded balances for repeat guests
- Hold, charge, cash, check, and account balance payment modes
- Negative balance alerts to prevent overdraft on accounts
- Automated guest notification by email or SMS on booking confirmation
- Per-agent sales dashboards and commission summaries
- Multi-desk chain management from a single admin console
- Custom bookings for off-catalog or special activity requests
How it works
Works with the tools you already use
Activiter connects to leading supplier systems and payment platforms out of the box.
Ready to modernize your concierge desk?
See how Activiter can replace your spreadsheet or legacy POS with a purpose-built hotel concierge booking platform.
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